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Landlord Services

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At Smith+Elliott we offer a variety of landlord services tailored to suit your needs.

Our Aims

  • To secure the highest achievable return

  • To secure a good quality tenant

  • To rent the property in the quickest time

Having a rental property vacant can be a stressful time for any landlord. Nobody likes the idea of losing money. At Smith+Elliott we recognise this and work with you to achieve the best possible result in the shortest time.


We advertise in the Townsville Bulletin on a schedule of your choice. Once, twice or three times a week.


In these changing times we realise that the local newspaper is now only a small part of media exposure. Your vacant property will be listed on 3 internet sites which enjoys many visitors from all over Australia.

Open for Inspection

We advertise your property with the address and an open for inspection time outside working hours to ensure minimum vacancy and maximum exposure. We don’t hand out keys to prospective tenants. During this process we guarantee that we will keep you informed every step of the way with rent reviews, presentation advice and information on market trends.

Our Aims

To secure a good return on your property by practicing care and diligence from the beginning all prospective tenants must complete an application form for each adult (over the age of 18) who wishes to reside at the property. Thorough processing is vital to ensure that the there is accurate information to base the decision on. One of the most important tools of our trade is the Tenancy Information Centre of Australia (TICA).

This is a database of defaulting tenants available to members of the Centre. Every tenant that applies for a property through our office will be checked on the database for previous defaults at other agencies. Along with checking TICA we also confirm employment and income, all previous rental references available and confirm the last two addresses of the applicant. A personal reference is also recorded and 100 points Identification is photocopied and kept on file.

Once all the processing is completed you will be contacted. While presenting the application to you we will offer professional advice and guidance, but will follow your instructions at all times. You will be part of the decision making process. All tenants must sign a lease agreement and pay four weeks bond and two weeks rent before collecting keys to the property.

Our Aims

  • To maintain a mutual respect between the tenant and our agency.

  • To keep your property in good repair

  • To maximize the rental return and capital growth on your property

Condition Report

On acceptance of a tenancy application a comprehensive condition report is completed at the property. This details the condition of each item in the property at the time the tenancy starts. Completion will be thorough and a copy forwarded to you for your file.

Routine Inspections

We will complete routine internal inspections on your property every three months during any tenancy (a small touch to form a bond with the tenant will be to leave a small gift and business card for the tenant to show our goodwill). Drive past inspections will occur frequently. The purpose of these inspections are two fold. Firstly to ensure that the tenants are maintaining the property and secondly to keep you informed of any maintenance or wear and tear which needs attending.

After each routine inspection you will receive an itemised report on the condition of the property and personal contact for any issues that require attention.

Lease Renewals

Our computer system also provides an excellent function for monitoring lease expiries. We will contact your tenant prior to the lease expiring requesting a renewal. When they respond, we will seek your advice before going ahead with any action. There will be a maximum of one letting fee in any twelve month period. These fees are not applicable to a renewal of lease only.

Vacating Inspections

When your tenant vacates a final inspection will be completed within one working day of receiving the keys. At this time, we will make sure that the property is left in an acceptable condition based on the condition report at the beginning of the tenancy. Bond will not be released until we are satisfied that the property has been well maintaned and in good condition. While managing any tenancy we will treat each tenant with due respect and dignity. They will be provided with a welcoming kit on moving into the property. We believe that maintaining a healthy relationship with your tenant is in your and our best interest. Happy tenants are more likely to pay rent on time, look after the property and stay longer.

Resist the Usual

Buying an investment Property is about more than just bricks and mortar – it’s a major step towards financial independence. So you need to ensure that you have the best team available managing your property. Our team of property managers bring with them a wealth of experience in Asset Management

Smith and Elliott Property Managers aim to secure the highest achievable return, secure a good quality tenant and to rent your property in the quickest time. We currently manage a high standard of residential properties in all suburbs of Townsville/ Thuringowa, from Alligator Creek through to Bluewater. With rent prices ranging from $300p/w through to $1000 per week for unfurnished units, townhouses and houses. The quality of our properties reflects the way we manage your home.

You will be assured of the best possible service from our property managers or your money back*.

* (see our service guarantee)

Resist the Usual

Recognising the need for quality self contained accommodation across all sectors of the market from Government Agencies through to fly-in fly-out mining, construction, private industry and the odd tourist. Smith and Elliott Real Estate established our Corporate Accommodation Division 2 1/2 years ago.

This has grown to over 500 doors within minimum leases being 3 months upwards to 18 months. These apartments are fully elf contained and are presented at an extremely high standard – setting a benchmark for accommodation in Townsville. They are serviced once a week and any minor repairs and maintenance issues are reported directly to the office and attended to promptly in accordance with your instructions. These apartments rent from between $350p/w upwards to $800per week.

As part of our specialized service we offer the following to our landlords and tenants

  • Setting up furniture packages working with Sally Logan Interiors and local suppliers.

  • Picking up and delivering clients where required.

  • 24 Hour service (access to a Corporate Property Manager)

  • Organising repairs and maintenance.

  • We also believe in networking our clients to maintain good relations and further benefit landlords.

  • Providing information packs of local services to new tenants.

  • Cleaning service to properties including ironing, yard maintenance etc

Shari and staff combined have many years experience in accommodation, hospitality, transport and customer relations. Smith+Elliott Real Estate are totally committed and focused to this section of the business.

Our Aims

To protect our landlords from loss of income and or damage we strongly suggest that you invest in Landlord Protection Insurance. This insurance is specifically designed to protect investors from loss of income and the cost of damages because of the tenant’s actions. Do you realise, for example, that carpet is not covered by Body Corporate insurance.

We will make every effort during the selection process to ensure the tenants will not default on their rent payments. People’s situations can change however, and people can behave out of character.

Please advise us immediately if you wish to commence cover.

Find A Property


Property Type:
For Sale Townsville
For Rent Townsville
Self Contained/Corporate Let
For Sale Magnetic Is.
For Rent Magnetic Is.

Price Range:

Weekly Price Range:

$  -  $